نقاط contact في اللobby والغرف
QR و NFC Hats يسجل الضيوف في ثوانٍ.
Security
حل قطاعي
فندق ومنتجع
بوابات ضيوف مع كونسierge وroom service ودليل محلي — بالإضافة إلى Operations للحجوزات والتواصل.
2s
Guest Onboarding
E2E
Encrypted Comms
40+
Languages
0
Data Collected
Guest Experience
From lobby to checkout, seamless
Guests tap an NFC tag or scan a QR code — no app download, no sign-up, no personal data. They're connected to your hotel in under 2 seconds.
Tap NFC / Scan QR
Guest arrives and taps a tag at the front desk
Instant Identity
Anonymous hat created — no email, no phone
Chat & Request
Room service, concierge, housekeeping — all encrypted
Checkout & Burn
All data destroyed — zero trace left behind
الضيف + المو staff
منصة واحدة، تجربتان
يلمس الضيوف NFC أو QR في اللobby أو الغرفة. يدير المو staff الطلبات من Operations والصندوق الموحد.
بوابة الضيوف
- دردشة كونسierge إلى القسم المناسب
- طلبات room service والتدبير
- وحدات دليل محلي ومعلومات الم property
- ترجمة تلقائية للضيوف الدوليين
- white-label — شعارك لا شعارنا
عمليات الموظفين
- طابور تواصل الضيوف في Operations
- تتبع الحجوزات والطلبات
- صندوق موحد WhatsApp / Messenger / LINE
- مكالمات مشفرة staff-ضيف
- إدارة multi-property
Capabilities
لماذا تختار الفرق City of Hats
وحدات كونسierge
كونسierge وroom service ودليل محلي جاهزة.
Operations30+ لغة
يقرأ الضيوف venue بلغتهم تلقائياً.
Global
Built-in Editor
Design your guest portal visually
Drag-and-drop modules — concierge, room service, local guide, language picker, announcements — into a live preview. No developer needed. Your brand, your layout, published instantly.
Your brand, your rules.
Zero code required.
The visual editor gives your team complete control over the guest experience. Drag pre-built modules onto the canvas, customize colors and copy, and hit publish — the guest portal updates live across every NFC tag and QR code in your property.
Concierge Chat
Room Service
Local Guide
Language Picker
Housekeeping
Surveys & Forms
Announcements
Property Management
A full hotel command center
Reservations, invoices, payments, guest profiles, analytics — all in one live dashboard. Track who's in-house, what needs attention, and collect payments without leaving the platform.
Everything your front desk needs. Nothing they don't.
The Operations dashboard shows live occupancy, outstanding invoices, collection pipelines, and guest activity in real time. Staff can create reservations, generate invoices, track payments, and manage multi-property portfolios — all from one screen.
Reservations
Invoices
Payments
Guests
Room Types
Analytics
