大堂与客房触点
QR 与 NFC Hats 数秒内完成客人 onboarding。
Security2s
Guest Onboarding
E2E
Encrypted Comms
40+
Languages
0
Data Collected
Guest Experience
From lobby to checkout, seamless
Guests tap an NFC tag or scan a QR code — no app download, no sign-up, no personal data. They're connected to your hotel in under 2 seconds.
Tap NFC / Scan QR
Guest arrives and taps a tag at the front desk
Instant Identity
Anonymous hat created — no email, no phone
Chat & Request
Room service, concierge, housekeeping — all encrypted
Checkout & Burn
All data destroyed — zero trace left behind
访客 + 员工
一个平台，两种体验
客人在大堂或房间轻触 NFC/QR。员工通过 Operations 和统一收件箱处理请求。
访客门户
- 礼宾聊天路由至正确部门
- 客房服务与 housekeeping 请求
- 本地指南与物业信息模块
- 国际客人自动翻译
- 白标 — 您的 logo，不是我们的
员工运营
- Operations 中的客人沟通队列
- 预订与请求跟踪
- WhatsApp / Messenger / LINE 统一收件箱
- 员工与客人加密通话
- 多物业 venue 管理
Capabilities
团队为何选择 City of Hats
礼宾模块
礼宾、客房服务和本地指南开箱即用。
Operations30+ 语言
客人自动以母语阅读您的 venue。
Global
Built-in Editor
Design your guest portal visually
Drag-and-drop modules — concierge, room service, local guide, language picker, announcements — into a live preview. No developer needed. Your brand, your layout, published instantly.
Your brand, your rules.
Zero code required.
The visual editor gives your team complete control over the guest experience. Drag pre-built modules onto the canvas, customize colors and copy, and hit publish — the guest portal updates live across every NFC tag and QR code in your property.
Concierge Chat
Room Service
Local Guide
Language Picker
Housekeeping
Surveys & Forms
Announcements
Property Management
A full hotel command center
Reservations, invoices, payments, guest profiles, analytics — all in one live dashboard. Track who's in-house, what needs attention, and collect payments without leaving the platform.
Everything your front desk needs. Nothing they don't.
The Operations dashboard shows live occupancy, outstanding invoices, collection pipelines, and guest activity in real time. Staff can create reservations, generate invoices, track payments, and manage multi-property portfolios — all from one screen.
Reservations
Invoices
Payments
Guests
Room Types
Analytics
