ロビー＆客室タッチポイント
QR と NFC Hats で数秒 onboarding。
Security2s
Guest Onboarding
E2E
Encrypted Comms
40+
Languages
0
Data Collected
Guest Experience
From lobby to checkout, seamless
Guests tap an NFC tag or scan a QR code — no app download, no sign-up, no personal data. They're connected to your hotel in under 2 seconds.
Tap NFC / Scan QR
Guest arrives and taps a tag at the front desk
Instant Identity
Anonymous hat created — no email, no phone
Chat & Request
Room service, concierge, housekeeping — all encrypted
Checkout & Burn
All data destroyed — zero trace left behind
ゲスト + スタッフ
1つのプラットフォーム、2つの体験
ゲストはロビーや客室で NFC/QR をタップ。スタッフは Operations と統合インボックスで対応。
ゲストポータル
- コンシェルジュチャットを適切な部署へ
- ルームサービスとハウスキーピング依頼
- ローカルガイドと施設情報モジュール
- 海外ゲスト向け自動翻訳
- ホワイトラベル — あなたのロゴ
スタッフオペレーション
- Operations のゲスト連絡キュー
- 予約とリクエスト追跡
- WhatsApp / Messenger / LINE 統合インボックス
- スタッフ-ゲスト暗号化通話
- 複数施設管理
Capabilities
City of Hats が選ばれる理由
コンシェルジュモジュール
コンシェルジュ、ルームサービス、ガイドを標準装備。
Operations30以上の言語
ゲストは母語で venue を自動表示。
Global
Built-in Editor
Design your guest portal visually
Drag-and-drop modules — concierge, room service, local guide, language picker, announcements — into a live preview. No developer needed. Your brand, your layout, published instantly.
Your brand, your rules.
Zero code required.
The visual editor gives your team complete control over the guest experience. Drag pre-built modules onto the canvas, customize colors and copy, and hit publish — the guest portal updates live across every NFC tag and QR code in your property.
Concierge Chat
Room Service
Local Guide
Language Picker
Housekeeping
Surveys & Forms
Announcements
Property Management
A full hotel command center
Reservations, invoices, payments, guest profiles, analytics — all in one live dashboard. Track who's in-house, what needs attention, and collect payments without leaving the platform.
Everything your front desk needs. Nothing they don't.
The Operations dashboard shows live occupancy, outstanding invoices, collection pipelines, and guest activity in real time. Staff can create reservations, generate invoices, track payments, and manage multi-property portfolios — all from one screen.
Reservations
Invoices
Payments
Guests
Room Types
Analytics
